Twitter recently announced plans to introduce a few new features for its users to increase the usability and interface of the social networking site. These new features include group messages when sending Direct Messages and the ability to capture, edit and share video content that’s up to 30 seconds in length. So what do these enhanced features mean for Twitters user base and their rivalry with other social networks.
Now being able to send messages to a group of people means Twitter is competing more against other established apps such as Facebook’s Messenger and WhatsApp. One of drawbacks of Twitter was that their Direct Messaging system wasn’t that useful and was really there just as other social networks have it and because people might use it. I personally don’t really utilise the Direct Messaging feature on Twitter as there are so many other uses like Retweeting, Favouriting and discovering trends that I use it for. For brands having this new update could save them a lot of time when contacting users to tell them something such as they’ve won a prize. Twitter has always been behind when it comes to messaging but now as they’ve placed greater emphasis on it, their competition against the other networks might increase, and see Direct Messages being used more.
Twitter’s new video feature for me is one of the best things they’ve done for some time as it was frustrating recording a video then not being able to upload it onto the network. If you wanted to upload a video to Twitter you’d have to do it via their app Vine, from YouTube or another video streaming site such as Vimeo. But now users can record them, edit to a desired length, then share to their audience. This is a great move for brands who can add more creativity to their content and not feel restricted to just status updates with words or images. Vine is a wonderful tool for 6 second videos on loop, but now being able to record 30 second ones means more can be put into it and edited to something that’s of a higher quality…rather than a rush. The engagement rates for brands will also increase due to the improved content quality and variety in posting, something which us social media people love to monitor. For the rivalry of Twitter this is an essential feature due to Facebook and Instagram now both allowing autoplaying videos, so this feature has never been so crucial for them.
Both these new updates for Twitter illustrate that the social network has got some good plans to keep its competitive edge on the other networks out there, which is needed having recently seen Instagram having more active users than it. For me Twitter has been quite lazy recently as they don’t seem to be evolving as much as other social networks. You look at Instagram for example, they’ve introduced many new features, as have Facebook and Snapchat, but Twitter does seem to be quite reactive. Looking at Twitter now and a year ago, there’s not many changes in terms of functionality. The interface has changed a lot, but the new features are the first for some time.
So the new features Twitter has installed have been a welcome change to users and marketers a like. Let’s hope this is the start of many.
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